Did you and your peers find yourselves guessing again on the last customer journey mapping session? It's okay to improvise a bit, but always, always check your assumptions with your customers. Ask your customers what they want, don't just guess it! It's better for both :)
And just in case you would forget, we have this sticker for you. Put it on your desk next to your puppy's picture or cover the walls of your situation room with them.
Buy a single sticker for you, a set of 10 for your colleagues or a 100-pack for all your students.
|Size||10.5 x 3.5 cm|
|Color||Black on neon yellow|